<aside> <img src="/icons/alien-pixel_red.svg" alt="/icons/alien-pixel_red.svg" width="40px" /> Hello friends! This page gives details about everything we can help you with, from software issues, infrastructure problems to new project requests. Our known issues are here. We are working towards fixing them:
To check the progress of a request ticket you have opened check:
Simple inquiries please search our knowledge base first:
If it does not answer your question, feel free to contact us at #it-team
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<aside> 🚧 Ready To Get Started On A New Project? Click the button below to notify us and we'll be in touch within 48 hours to start your new project.
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<aside> 🛠Here is a list of our operational support and the responsible party to grant you permissions. For access to a tool or any issues please raise a request:
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| Description | Access by | |
|---|---|---|
| Operations | Knowledge, collaboration, IT Infrastructure | IT |
| Sales | New project or features | Sales Manager |
| Creative | Design, production, post production | Creative Director |
| Finance | Accounts payable & accounts receivable | Finance Manager |
| Strategy | Strategy, management, development | Strategist |
| Customer Success | Feedback | CS Manager |
<aside> 💡 We are always looking for ways to do better for you. Feel free to ping a member of the team or just pop your ideas in a ticket:
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